Workforce analytics can be a forgotten treasure, but your organisation generates a vast amount of data every single day. Often hidden in plain sight, this data can reveal critical insights into employee engagement, operational challenges, and future requirements. The question is: are you making the most of your data? If not, how can you begin leveraging it?
Real-time analytics consolidates data from diverse sources into one place, bringing clarity and coherence to your workforce data. It highlights potential issues, provides people with the information needed to complete their work, and gives you the tools to boost employee engagement.
In this blog, I’ll cover four ways workforce analytics gives you a pathway to boosting employee engagement, empowering workforce decision-making, and driving operational advantages.
Improved employee engagement through automation
Workforce analytics is a powerful tool for addressing areas of inefficiencies within the workforce. Analytics can identify processes that may take too long, areas of business that require attention or potential staff shortages in the future. Armed with these insights, you can implement initiatives and strategies to address the problems you identify.
Automating the process of collecting data and consolidating it so that it provides insightful analysis can be challenging, but it significantly frees up time for employees to engage in tasks requiring higher skill and creativity. Managers armed with insights backed by data can more effectively manage and coach their teams. They can allocate work optimised to meet business needs and personal capability – increasing productivity, operational efficiency and driving employee engagement. Workforce analytics platforms automate data collection and modelling, so your team can focus on value-adding tasks, like analysing and acting on this data, rather than sifting through reams of reports and making educated guesses.
All of this generates a positive impact on employee engagement. People that do not need to complete repetitive, low-value tasks will find greater fulfilment in engaging with work that has a tangible impact on the organisation’s objectives. They are more likely to feel valued and integral to the company, enhancing their commitment and motivation.
Empowering staff through accessible, real-time analytics
Accessible, real-time analytics drive benefits through the entire organisation, fostering a data-informed work culture. When people have up-to-date and relevant insights at their fingertips, they are better equipped to make informed decisions.
For example, incorporating Key Performance Indicators (KPIs) and other critical information into accessible data empowers staff. KPIs offer quantifiable measures of performance against organisational goals. A clear understanding of these goals can motivate your team and foster a sense of engagement. Continuous information, delivered when and where people need it encourages improvement, cultivating a high-performance culture.
Solving issues through role-based analytics
Role-based analytics provides a targeted approach to data analysis, where information is curated and delivered based on different roles’ specific needs and responsibilities. These analytics enable your team to resolve potential issues impacting employee engagement.
For example, workforce analytics will deliver information such as overtime, absence and leave budget compliance to operational managers. Skills shortages and license and accreditation issues can be raised in a timely fashion to your Recruitment or L&D teams, highlighting where the organisation might need to invest in training or recruitment to fill these gaps. Payroll compliance insights help finance and payroll teams to ensure the company meets its employment obligations.
Enhanced hiring, onboarding and development
Real-time analytics offer a unique lens to view and enhance hiring and onboarding processes. They can delve into the granular details of historical data and identify the precise qualifications and characteristics that have led to successful hires. This ability to pinpoint attributes for various roles allows for more strategic, data-driven recruitment efforts, ensuring new hires are an ideal fit.
Subsequently, an effective hiring process is often the first step to an engaging onboarding experience. With the recruit already ticking the boxes for role suitability, the onboarding phase becomes a process of familiarising them with the organisational culture and equipping them with necessary job-specific tools rather than trying to bridge skill or culture gaps.
Workforce analytics also plays a critical role beyond the onboarding phase. It provides insights into areas where existing employees may be underperforming, highlighting underlying issues. With this knowledge, your organisation can proactively address these concerns, refining operational strategies and fostering improved working conditions. Such an approach results in happier, more engaged employees who feel heard and valued by their employer.
Conclusion
No business remains stagnant. Your workforce changes daily, and analytics can help you not only keep up, but get one step ahead. It serves as your foundation for making informed decisions at all levels of the organisation, promoting transparency, equity and compliance. With role-based analytics, real-time analytics, and visible KPI tracking, your team can make more informed, data-driven decisions.
A workforce analytics platform delivers real-time analytics of operational data, identifies trends and patterns, and provides role-specific analytics, making it a vital component of business strategy. Ultimately, it’s about maximising your data to foster a productive, engaging, and satisfying work environment for all team members.
Do you have questions about Workforce Analytics?
Visit our website to explore the Tambla Insights page for more information.
Our experts can help turn your raw data into actionable, real-time insights with interactive dashboards and analysis views, allowing for informed and timely business decisions. If you want to get started, you do not have to give up your existing workforce management systems; we can integrate data from your existing systems, delivering out-of-the-box dashboards with the flexibility for more customised analytics displays. This versatility ensures that your team can access data when and where they need it to promote action where it matters most in your business.
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