/ Tambla Resources
This Australian government organisation manages critical transport with 10,000+ employees across a number of business units. Their complex operations and sophisticated requirements are tightly woven with their EBA and a heavily unionised workforce. Ongoing issues including declining service due to aged infrastructure and platforms, coupled with external management vendor management challenges with multiple service providers (telecoms, networks, apps, infrastructure), all contributed to issue resolution and service levels.
Confronted with the client’s complex operational demands, Tambla stepped in with a comprehensive solution. Explore how Tambla orchestrated a digital transformation for this public sector organisation that delivered its strategic goals and gave the organisation greater confidence in their mission-critical applications, meeting their service levels, and improving employee services and engagement.